Ofgem’s reform broom: “sharp practice” curbs on business supply, capital thresholds for home retailers
Britain’s energy regulator today introduced its widest-ever raft of reforms in heat and power supply, aiming to lift standards of customer service, curbing sharp...
Energycos seeking public guarantees must have a Net Zero strategy, says Bank of England
Beleaguered energy retailers seeking public financial support to underwrite their hedging of gas and power trades must show Treasury civil servants their detailed plans...
CRISIS LATEST: Colorado & Pure Planet latest to fail, as IEA spots oil following...
The continuing wholesale gas crisis has claimed its latest victims, with Ofgem today beginning its hunt to find a new provider for the quarter...
Ofgem persuades powercos to ease up installations of prepayment meters
Britain’s consumer champion tasked by law with protecting power consumers has backed Ofgem’s new deal slowing power companies’ readiness to instal prepayment meters in...
Ofgem names and shames providers over help for struggling energy clients
Weak processes to support customers at risk of arrears, an inability to identify them, and lost account data have incurred the wrath of Britain’s...
Twelve suppliers run direct debits on ‘weak or inadequate’ rules, regulator finds
Ofgem has found failings in how major licenced energy suppliers charge customers via their direct debits. It has ordered five of the worst -...
Households “will shoulder burden” as Government saves £2.5 billion from EPG, says Cornwall
British homes will bear the increased cost of the Government’s upcoming raise in its Energy Price Guarantee, leading analyst firm Cornwall Insight has warned.
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Regulator clamps down on crashed suppliers’ direct debits & swollen credit balances
Ofgem today introduced tougher financial requirements on home energy suppliers, designed to stave off a repeat of last year’s collapse of 28 firms licenced...