Ask any business “Do you currently work with an energy consultant?” and nine times out of 10 the answer will be yes. Many businesses reading this sponsored post may well have strong views or extremely negative view of TPI’s based on past or present business transactions.
We would like to introduce CUB UK, an energy consultant that originally began as a home-based business and was single-handedly managed by Royden Fairfax.
However, over the past 20 years the company has grown significantly into a market leading business. The company’s reputation has been built on a core of family and ethical values, a keen interest in helping the local community and a successful training scheme. Last year, the company became the first UK consultant to offer tiered packages rather than a ‘one size fits all’ service.
A customer-orientated culture led the company to implement a ‘Five Star Customer Promise’ to ensure all staff remained committed in providing excellent service at all times. This resulted in customer satisfaction reviews and ratings on the website of 94%.
CUB UK aims to lead the industry by operating ethically and have therefore disclosed some of its operational methods to educate businesses on the importance of partnering with the right energy consultant.
We charge for our service – every consultant does. We place a commission which is included in the quotations we provide. If preferred we offer direct invoicing to our clients. WATCH OUT FOR consultants who say “Our service is free” – catch consultants out by contacting the supplier as they are obliged to disclose the commission included in your quotation.
We approach selected suppliers – CUB sends quotation requests to 20 energy suppliers. Some consultants send requests to more and most often fewer suppliers. So be clear what the tendering process for your portfolio involves
Every quotation has charges – CUB will disclose all charges within the quotations provided that may be applicable to your business such as CCL (Climate Change Levy), FIT (Feed in Tariff), RO (Renewables obligation). Leave these charges out of a quotation, and the price appears cheaper when in actual fact your business will end up paying more!
Fully inclusive and fixed term contracts are labelled differently – there are fully inclusive and fixed price contracts on 12, 24, 36, 48 and 60 month terms. However, most suppliers tend to offer their ‘standard’ product as a default. CUB discloses the product type upon quotation. Fixed contracts can come in as any of these three separate products which can cause confusion and are as follows:
– Pass through – certain non energy costs are excluded and will be passed through at the time of billing.
– Standard – non energy costs typically increase during the life of the contract if they rise above the supplier’s threshold.
– Fully Fixed – Non energy costs have been guaranteed not to increase during the life of the contract.
The only way to be sure of what you are signing up for is to ask for a price breakdown.