New MD for Baxi


Karen Boswell will be the new managing director of Baxi Heating UK and Ireland. She replaces David Pinder, who retires from the firm after eight years at the helm.

Boswell has a strong track record in delivering growth. She was most recently MD and group chief administration officer at Hitachi Rail, overseeing growth in annual revenue from £248 million to £1.4 billion, and from 400 to circa 3,000 people. 

“In a world where everyone has something to gain by living and working for a sustainable future, I am thrilled to be joining at this most crucial time,” said Boswell.

The firm thanked outgoing CEO David Pinder for his contribution, citing his removal of internal silos as “perhaps his greatest legacy”.

Pinder said: “I have very much enjoyed my time at Baxi Heating and there have been many highlights along the way, such as celebrating our 150th anniversary and developing the new hydrogen boiler. 

“I am extremely proud of the way our people have built up the business with the right principles and the right values. Baxi Heating is in great shape, and I know I am leaving it in capable hands.”


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