SME energy platform Love Energy Savings has hired ex-utility staff in a bid to attract industrial and commercial firms to its new third party intermediary service.
The company says Love Energy Solutions will make transparency over fees and commission one of its core principles.
“There is a clear need for more openness within the energy broking sector,” said Shirley Isherwood, who joins the firm as senior relationship manager.
“The current lack of clarity on commissions has justifiably caused mistrust amongst energy consumers, this has resulted in some companies avoiding energy consultants altogether. We want to re-build trust, through honest and open communication.
“If people trust you, they will do business with you.”
Adrian Cieslake joins as head of corporate. He said the company’s 86 per cent retention rate in the SME sector reflected demand for an open approach.
“Energy managers at larger businesses want full transparency; that’s exactly what we’re offering,” said Cieslake.
Kalpan Patel, experienced in energy procurement, account management, bill validation and compliance services, joins as business relationship manager.
Launched a decade ago in Bolton, Love Energy Savings claims it has since switched over 145,000 meters, which it says has saved customers some £72 million on energy bills. The firm now employs over 200 people.
Related stories:
Small firms growing tired of constant calls from TPIs
New energy switching app for small firms
Regulate TPIs and implement price caps for small firms, urges FSB
Mega TPI Kinect buys Orchard Energy
CMA: Small firms ripped off by £500m a year, TPIs must disclose kickbacks
Competition watchdog puts small firms and TPIs under microscope
Brokers: Prepare for two years of extreme volatility
Brokers warn capacity market could add 5% to bills
Inenco: Supplier billing errors ‘costing UK firms half a billion pounds’
Power prices ‘set to rise 5-10% in next 12 months’ as Brexit bites
Trading standards and police raid broker
Free report: 2017 business energy risks and opportunities
Click here to see if you qualify for a free subscription to the print magazine, or to renew.
Follow us at @EnergystMedia. For regular bulletins, sign up for the free newsletter.
